Life Hack 101: Doing Implementation Documentation Right

                The Who, When, What and Where for a Solid Project Doc Strategy Imagine if your most important photos—your child’s first birthday party, the day you brought home your new dog, that awesome vacation in Europe—were all lost forever. Your computer fell into the bathtub or the hard drive was wiped by an electrical storm, and you didn’t back up your drive. Don’t

Top 3 Communications Best Practices for Software Implementations

In a recent business article out of the UK, the author cites trends such as collaboration and connectivity as hallmarks of the “factory of the future.” I would take that one step further, and add “communication” to that list—especially during implementation. Smart implementation leaders make sure they are listening to the insights of everyone who will be impacted by their new systems and following solid communication practices throughout the life

Rockin’ Relationships: Documents Drive the Details

In the second part of our three part series on successful implementation strategies, we discuss one of the most important project setup strategies – the RACI. Part Two- The RACI As I’ve mentioned before, implementation projects end up being mostly about the people involved. Project success hinges upon how effective the project team is in harnessing their own particular talents and in placing the right eyes over the right set